HERUKI Double Skewers

At Abin-Goods, we understand that receiving your order promptly is of utmost importance to you. That's why we've partnered with Amazon, a trusted carrier, to ensure efficient and reliable shipping services across the mainland United States. Please take a moment to review our shipping policy to familiarize yourself with the process.

Shipping Method:

We exclusively utilize Amazon's Multi-Channel Fulfillment (MCF) shipping service for all orders. This ensures that your items are handled and delivered with the utmost care and efficiency.

Shipping Timeframe:

Our standard shipping timeframe varies based on your location within the United States and the availability of Amazon's logistic centers. Generally, you can expect your order to be fulfilled within 3-5 business days from the date of purchase, excluding any handling time.

Delivery Estimates:

While we strive to provide accurate delivery estimates, please note that shipping times may vary depending on factors such as location, carrier capacity, and unforeseen circumstances. You will receive a tracking number via email once your order has been shipped, allowing you to monitor its progress every step of the way.

Shipping Charges:

We offer competitive shipping rates for all orders. Shipping charges are calculated based on the weight and dimensions of your package, as well as your shipping address. You will be able to review shipping costs before finalizing your purchase at checkout.

Order Tracking:

Once your order has been processed and shipped, you will receive an email notification containing your tracking information. You can use this tracking number to monitor the status of your delivery on the Amazon website.

International Shipping:

At this time, we only offer shipping within the mainland United States. We do not currently ship internationally, including to Alaska, Hawaii, or U.S. territories.

Customer Support:

If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact our dedicated customer support team. We're here to assist you every step of the way and ensure that your shopping experience with Abin-Goods is nothing short of exceptional.

Thank you for choosing Abin-Goods for your shopping needs. We appreciate your business and look forward to serving you again soon!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at assafgoods@gmail.com. Please note that returns will need to be sent to the following address:

Ship my Deal - Assaf Binyamin/ 42189 WINCHESTER RD. Suite E1000 Temecula, CA 92590 818-746-3707

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at assafgoods@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at assafgoods@gmail.com.